KC Scout training program wins big at ITS Heartland Conference

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In April, KC Scout was honored with the Best of ITS Heartland Product award at the ITS Heartland Conference in Lincoln, NE. 

Submitted by Innovations and Training Coordinator Mary Bundridge, Traffic Systems Supervisor Kelly Alvarez, and TMC Operations Manager Amy Holt, the award was presented to KC Scout for their Traffic Management Center (TMC) New Hire Training Program

KC Scout's management team implemented a two week intensive course for new hires. 

"The course starts with an introduction to ITS and incident management as a whole. It then provides basic systems training, processes, and expectations to the new hires," said Bundridge.

According to Bundridge, the Advanced Traffic Management System training platform is utilized to provide hands-on scenario based learning exercises. Standard operating procedures, applications, and resources are reviewed one by one in a discussion format infused with examples from past TMC operations. When trainees transition to the TMC floor for the next stage of training, the goal is that they have a working understanding of basic functions.

This type of training is critical to ensuring that the TMC runs effectively and efficiently. In return, responders to traffic incidents receive the help they need to address and clear roadway incidents in a safe manner.

Congratulations to the KC Scout team!

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