KC Scout hosts a Conflict Resolution Training course in Lee’s Summit, MO

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Teamwork and creating a positive work environment is something KC Scout strives to accomplish every single day. One way to put it is “Teamwork makes the Dream Work” and Scout is no stranger to collaboration and problem solving with its bi-state agency shared between MoDOT and KDOT. To keep the skills up to date, a half day conflict resolution training took place in Lee’s Summit on
Tuesday, September 12. KC Scout Manager, Randy Johnson and Traffic Systems Supervisor, Kelly Alvarez coordinated with MoDOT’s Kansas City District Human Resource Manager, Mike Montgomery, who has over 20 years of experience in training and conducting civil/military engagements. “Continuous improvement is not only important for an individual, but for a team,” explains Montgomery.

One of those important components of an effective team is the ability to resolve conflicts.  With 50 people in KC Scout and 9 distinct functional teams, that means a lot of people are talking to team members that work on things different than them.

“It’s our value to be inclusive, this includes seeking out opinions that may differ from our own to make better decisions,” stated Montgomery.

The group enjoyed the engaging conversations and interactive learning activities. Montgomery’s vast knowledge and passion on the subject matter helped the attendees have an impactful experience.

“The time KC Scout and I spent together hopefully gives each of us a few added concepts to help reduce some disagreements, as well as consider others’ points of view,” stated Montgomery.

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